Skip to main content
How can we help you today?
Enter your search term here...
Before arriving at the airport
Where can I travel from Finland?
What Covid-19 guidelines do I need to consider before travelling?
How much earlier before my flight should I arrive to the airport?
What Covid-19 related documents do I need for travelling?
At the airport
What Covid-19 guidelines do I need to adhere to at the airport?
What are Finavia’s mask requirements at the airport?
Can I transfer at Finavia's airports?
Can I have a Covid-19 test taken at Helsinki Airport before departure?
Arriving in Finland from abroad
Can I have a Covid-19 test taken at Helsinki Airport on arrival?
What is the price of a Covid-19 test at Helsinki Airport?
When is voluntary distancing recommended for passengers arriving in Finland?
Do I need a negative Covid-19 test result at my arrival in Finland?
Can I come to Finland?
See all 7 articles
Transfers via Helsinki Airport
Can I transfer at Helsinki Airport?
Does the internal border control have an affect on my transfer flight?
Can I have a Covid-19 test taken during my transfer?
Departures and arrivals
Where can I find information on flight schedules?
From which terminal will my flight depart?
Floors of departing and arriving flights
To which terminal will my flight arrive?
How to contact my airline?
I booked a package tour, which airline am I flying with?
Can I cancel my parking reservation?
How can I pre-book parking?
Electric car parking
Location of electric car charging stations
How much does charging an electric car cost?
Can you pre-book an electric car charging station?
Picking up and dropping off passengers
Where can I pick up passengers with my car?
Where can I drop off departing passengers?
Where can I park with a disabled parking permit?
How does parking with a disabled parking permit work?
Problems with parking
What can I do if my car won't start?
How to get to the airport
What bus connections does Helsinki Airport have?
What train connections does Helsinki Airport have?
What taxi services are there for departing passengers?
What kinds of taxi services are there for arriving passengers?
Can I pre-book a taxi for the airport?
After the flight
Where can I reclaim items removed from my checked-in baggage?
What if my luggage is delayed or damaged?
Instructions about procedures at the airport
How to use the self check in-machine?
How much earlier before my flight I have to come to the airport?
What happens at the security control?
What happens if you set off the metal detector?
Is there a customs service point?
Can I transfer at Helsinki Airport?
Is it possible to transfer overnight?
What if I miss my connecting flight?
Travelling with children
Where can I heat baby food at the airport?
Can I bring a pram to the departure gate?
Is there a play area for children at the airport?
Children travelling alone
Travelling with pets
Can I travel with my pet?
Is there a pet relief area?
How do I pick up my rental car?
How to return a rental car?
Is there a hotel at the airport?
Is there a shuttle service to hotels?
What lounges there are at Helsinki Airport?
How can I access the lounges?
Relaxing at the airport
Is there a quiet room at the airport?
Services for passengers requiring assistance
How can I book assistance service?
How does the assistance service work?
Helsinki Airport's information desk
Services on the map
Shopping and eating
Where can I check import and export regulations?
Cafés and restaurants
Selling alcoholic beverages
Which shops can I visit?
Can I shop in a tax-free shop?
Can I come to shop even though I’m not boarding a flight?
Lost and found
Items left on the plane
Where can I ask for items left on the plane?
Items left at the airport
Where can I ask for items left at the airport?
Employment opportunities at Helsinki Airport
Start a conversation in the chat
+358 200 14636 (24h, local network rate/mobile charge)