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Flights
Departures and arrivals
3
Where can I find information on flight schedules?
From which terminal will my flight depart?
To which terminal will my flight arrive?
Airlines’ information
2
How to contact my airline?
I booked a package tour, which airline am I flying with?
Parking
Pre-booked parking
5
Can I cancel my parking reservation?
How is the price of pre-booked parking determined?
How does pre-booked parking work?
What should I do if my return flight is delayed and my booking has expired?
Can I make changes to my parking reservation?
Parking area map
4
Short-term parking and short visits to the airport
P1 Premium parking hall
P5 parking hall
Map of the parking areas
Electric car parking
3
Where can I find a charging station for my electric car?
How much does charging an electric car cost?
Can you pre-book an electric car charging station?
Picking up and dropping off passengers
2
Where can I pick up passengers with my car?
Are you dropping off a passenger at Helsinki Airport?
Disabled parking
2
Where can I park with a disabled parking permit?
How does parking with a disabled parking permit work?
Problems with parking
1
What can I do if my car won't start?
How to get to the airport
Buses
3
What bus connections does Helsinki Airport have?
Where can I buy a ticket for local public transport?
Where can I buy a long-distance bus ticket?
Trains
3
Are there good train connections to Helsinki Airport?
Where can I buy a ticket for local public transport?
Where can I purchase a long-distance train ticket?
Taxis
1
What kind of taxi services are there at Helsinki Airport?
Baggage
How to pack your luggage for your flight
3
What can I pack in my check in luggage and carry-on luggage?
How much liquids can I bring in my hand luggage?
How should I pack medicines?
Luggage allowance and size restrictions
1
What are the weight limits for luggage, and how many bags can I bring?
After the flight
2
Where can I reclaim items removed from my checked-in luggage?
What should I do if my luggage is lost or damaged?
Instructions about procedures at the airport
Check in
3
How to use the self check-in machine?
When does the check-in open?
How much earlier before my flight should I be at the airport?
Security control
1
What happens at the security control?
Departure gate
2
Which gate does my flight depart from?
Can I accompany a passenger to the departure gate?
Border checks/passport control and required travel documents
2
Where can I find information regarding the border control and required travel documents?
The Finnish Border Guard contact information
Customs
2
Customs inspection
How do I contact the Customs?
Transferring
2
What should I do if I miss my connecting flight?
Transferring at Helsinki Airport
Travelling with children
3
Can I bring a pram to the departure gate?
Is there a play area for children at Helsinki Airport?
Children travelling alone
Travelling with pets
2
Can I travel with my pet?
Is there a pet relief area?
Services
Car rental
2
How do I pick up my rental car?
How to return a rental car?
Airport hotels
2
Is there a hotel at the airport?
Is there a shuttle service to hotels?
Lounges
2
What lounges there are at Helsinki Airport?
How can I access the lounges?
Relaxing at the airport
2
Relax and enjoy
Is there a quiet room at the airport?
Services for passengers requiring assistance
2
How can I book assistance service?
How does the assistance service work?
Airport information
1
Helsinki Airport's information and parking
Service map
1
Services on the map
Car services
1
Car wash
VIP-services
1
VIP & Meetings
Shopping and eating
Shops
1
Where can I check import and export regulations?
Cafés and restaurants
1
Dietary restrictions
Which shops can I visit?
2
Can I shop in a tax-free shop?
Can I come to shop even though I’m not boarding a flight?
Lost and found
Items left at the airport
1
Where can I inquire for items left at the airport or in the plane?
Other topics
Employment opportunities
1
Employment opportunities at Helsinki Airport
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