Check in 3

• How to use the self check-in machine?
• When does the check-in open?
• How much earlier before my flight should I be at the airport?

Security control 1

• What happens at the security control?

Departure gate 2

• Which gate does my flight depart from?
• Can I accompany a passenger to the departure gate?

Border checks/passport control and required travel documents 2

• Where can I find information regarding the border control and required travel documents?
• The Finnish Border Guard contact information

Customs 2

• Customs inspection
• How do I contact the Customs?

Transferring 2

• What should I do if I miss my connecting flight?
• Transferring at Helsinki Airport

Travelling with children 3

• Can I bring a pram to the departure gate?
• Is there a play area for children at Helsinki Airport?
• Children travelling alone

Travelling with pets 2

• Can I travel with my pet?
• Is there a pet relief area?